woking, guildford and online

ONLINE COUNSELLING & PSYCHOTHERAPY

Craig Coventry is an experienced and qualified professional counsellor and psychotherapist based in Guildford and Woking, Surrey.

Craig also offers online counselling to assist those who are not able to travel to his therapy rooms, prefer written or video sessions, or those who request sessions outside of Craig’s regular in-office hours.

Counselling online has been growing in recent years; and has in fact a rather long history.

To cater for needs and desires for different clients, I provide email therapy and psychotherapy andEMDR through video calls using Bilateral Base.

Video Therapy

Video therapy is offered through a platform called Bilateral-Base, which is an online video call platform designed for EMDR Therapy online and can be great way to have therapy sessions. Some people prefer video sessions due to distance, difficulties in scheduling, or simply due to preferred method of communication. Therapy is similar to face to face sessions in regard to length of session and being able to see and hear each other in real time. Although, seeing someone in the flesh has it’s advantages, so does seeing someone through video. For example, the distance may help some people open up more, some people may find more comfort in video if they are used to online communication, and the presence felt when engaged in dialogue can almost remove the media and feel like you and the therapist are in the same place

Email Therapy

Email therapy can be a hugely beneficial experience. It is well known that the act of writing things down, and often deleting and re-writing, really does help an individual to think and process their thoughts and experiences in a deeper and enriching manner. As it is a form of asynchronous communication, there is time to think about what you have written before and after you send and receive your therapeutic email back, and indeed there is time to digest your response before starting the following email. Some people prefer email over face to face sessions due to being able to express themselves more freely or creatively than in face to face sessions. For others it simply suits their schedule better and offers more flexibility. The cost of email therapy is the same as my 50 minute online sessions. The fee covers 50 minutes of my time, as would a face to face session. This is including the reading of your email, processing what I have read and then writing my response.

This means you do need to keep the emails at the appropriate length for me to be able to respond appropriately to the entire email. Some online therapists stick to a more rigid word count and charge for 2 sessions if you go over. I do not take this approach, however, a rough guide would be a 1 1⁄4 – 1 1⁄2 pages using Microsoft Word with font size 11. Going over that would mean I am less likely to be able to respond to the entire email as there would be less time for me to really think about and process what you have written and I would rather reply with more thought and processing rather than touching on all points briefly. Saying that, an email with less content but greater depth may take the same amount of time as a slightly larger one at less depth. It usually takes an email or two to learn to gauge it well.

Get in touch

Feel free to contact me if you have any questions about how counselling works, or to arrange an initial appointment. This enables us to discuss the reasons you are thinking of coming to counselling, whether it could be helpful for you and whether I am the right therapist to help.


You can also call me on +44 74705 14551 if you would prefer to leave a message or speak to me first. I am happy to discuss any queries or questions you may have prior to arranging an initial appointment.


All enquires are usually answered within 24 hours, and all contact is strictly confidential and uses secure phone and email services.


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